NJ Central Support

Shopping Support & Policies

Clear answers on shipping timelines across India, easy seven-day returns, and secure payment methods for your complete peace of mind.

Guaranteed Service

Our Core Policies

We protect your family shopping with straightforward timelines, secure gateways, and transparent return procedures across India.

Pan-India Shipping

Seven-Day Returns

Secure Payments

Free standard shipping across India on all orders above nine hundred rupees. Cash on delivery is fully supported in most pin codes.

Shop with peace of mind. We offer a straightforward seven-day return policy on all unworn garments and footwear in original packaging.

Every transaction is processed through secure, encrypted gateways. We accept all major credit cards, UPI, net banking, and wallets.

Common Queries

Frequently Asked Questions

How do I track my order?

Can I exchange an item for size?

Once your package ships, we send a tracking link via SMS and email. You can monitor its progress directly on our partner courier portals.

Yes, size exchanges are free. Simply initiate an exchange request through your account panel within seven days of receiving the package.

What are the delivery timelines?

Are there any return fees?

Metro deliveries typically arrive within three to five business days. Rest of India shipments take five to seven business days depending on location.

We do not charge return pickup fees. The full purchase amount is refunded to your original payment method or as store credit.

Still Have Questions?

Our dedicated support team is available from Monday to Saturday to assist you with sizing, tracking, or returns.